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FAQ's
All the information you need about our unique approach to affordable shopping.

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We want to make your shopping experience with us as easy as possible, so we have our website set up to accept all major Credit & Debit Cards as well as Google Pay & Apple Pay.

All transactions from our site will show up on your statement as TENNERORUNDER.CO.UK.

Tenner or Under is exclusively available online to provide customers with a convenient and cost-effective shopping experience. Our digital platform allows us to offer a wide range of high-quality products at affordable prices while minimising overhead costs associated with brick-and-mortar stores.

Shopping online also offers the flexibility to browse and purchase from the comfort of your own home, ensuring you can find those amazing deals with ease.

We’re certain that you’ll love your purchase but, on the rare occasion that it’s not right, we’ll be more than happy to offer a refund or exchange. Just return the un-used item to us in its original packaging and with all relevant receipts and documentation within 30 days of purchase.
There are some exceptions to this, so please read our full returns policy on the policies page.

Of course! We understand that you can’t always be at home for deliveries, so having your order delivered to a different address can make shopping online even more convenient. It’s also really handy when you’re buying a gift for someone too!
Just fill out the separate delivery address section after your billing address details at checkout.

Not at the moment, but we are constantly reviewing things, so you never know in the future!

We currently limit our deliveries to within the UK to ensure a smooth and efficient shipping process for our customers. Focusing on domestic deliveries allows us to maintain affordable shipping rates, reduce delivery times, and offer excellent service quality. While we don’t deliver outside the UK at this time, we’re continuously exploring opportunities to expand our reach in the future.

More information about our international delivery service is available on our policies page

We believe that all of our products are of the highest quality, and will guarantee everything against manufacturing defects.
You can read all about our returns policy on the policies page.

These rights are additional to and do not detract from your statutory rights.

We know what it’s like, you have passwords for soo many different things and from time to time you forget one or two, or four!

Just click the “lost password” link below the login screen or in the My Account page and we will get you back in… until the next time.